Data and Privacy Policy

This Data and Privacy Policy outlines the privacy practices applicable to www.digitalhex.solutions. This policy provides details on the following:

 

This notice provides the Digital Hex Solutions LLC's (the Company) privacy policy regarding the nature, purpose, use, and sharing of any Personally Identifiable Information (PII) collected via this website. Our privacy policy explains our information practices when you provide PII to us, whether collected online or offline, or when you visit us online to browse, obtain information, or conduct a transaction. PII may include: your name, email, mailing and/or home address, phone numbers, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website.

Personally Identifiable Information

 

As a general rule, the Company does not collect PII about you when you visit our website, unless you choose to provide such information to us. Submitting PII through our website is voluntary. By doing so, you are giving the Company your permission to use the information for the stated purpose. However, not providing certain information may result in the Company’s inability to provide you with the service you desire.

 

If you choose to provide us with PII on a Company website, through such methods as completing a web form or sending us an email, we will use that information to help us provide you the information or service you have requested or to respond to your message. The information we may receive from you varies based on what you do when visiting our site.

 

Generally, the information requested by the Company will be used to respond to your inquiry or to provide you with the service you request.

 

Email

Many of our programs and website allow you to send us an email. We will use the information you provide to respond to your inquiry. We will only send you general information via email. You should be reminded that email may not necessarily be secure against interception. Therefore, we suggest that you do not send sensitive personal data (such as your Social Security number) to us via email. If your intended email communication is very sensitive, or includes information such as your bank account, credit card, or Social Security number, you should instead send it by U.S. mail. Another alternative may be submission of data through a secure web page, if available.

 

Electronic messages that are not records are deleted when no longer needed.

 

Third-Party Websites and Applications

The Company uses social media websites and other kinds of third-party websites. The Company uses social media websites to interact with other individuals and business entities. The Company also uses web measurement and customization technologies to measure the number of visitors to our websites and their various sections and to help make our websites more useful to visitors. In such cases, the third-party application may request an email address, username, password, and geographic location (e.g., State, region, or ZIP code) for account registration purposes. No PII will be disclosed, sold or transferred to any other entity outside the Company, unless required for law enforcement purposes or by statute.

 

HubSpot

The Company uses HubSpot to deliver email bulletin messages to self-subscribed users. HubSpot is a web-based e-mail subscription management system that allows a member of the public (user) to subscribe to news and information from the Company. The user selects specific topics that interest them. Whenever information on that topic is made available by the Company, the user that has subscribed to that topic receives an email. The user’s subscription profile consists of their email address and the topics they wish to receive email updates for. The user may customize and manage their subscription profile in order to receive exactly the types of information they desire, and they may cancel their subscriptions at any time.

 

Users engaging the Company’s HubSpot system expect privacy protections while interacting with the Company. We will only use the email addresses provided by the users to send email messages related to the topics selected by the user in the HubSpot system.

 

Information Collected for Tracking and Customization (Cookies)

A cookie is a small file that a website transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the website that provided it, and no other website can request it. There are two types of cookies:

 

Session: Session cookies last only as long as your web browser is open. Once you close your browser, the cookie is deleted. Websites may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site.

 

Persistent: Persistent cookies are saved on a user’s hard drive in order to determine which users are new to the site or are returning, and for repeat visitors, to block recurring invitations to take the ForeSee satisfaction survey.

 

If you do not wish to have session or persistent cookies stored on your machine, you can turn cookies off in your browser. You will still have access to all information and resources at Company websites. However, turning off cookies may affect the functioning of some Company websites. Be aware that disabling cookies in your browser will affect cookie usage at all other websites you visit as well.

 

Security

The Company takes the security of all PII very seriously. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems.

 

We take the following steps to secure the information we collect:

 
  • Employ internal access controls to ensure that only personnel who have access to your information are those with a need to do so to perform their official duties.
  • Train appropriate personnel on our privacy and security policies and compliance requirements.
  • Secure the areas where we retain paper copies of the information we collect online.
 

Interaction With Children Online

The Company and affiliated services are not intended for use by individuals under the age of 18. We don’t retain data for individuals known to be under the age of 18.

Data Breach Notification Protocol

In the event of a data breach that is likely to result in a risk to your data or security, we will notify you and the relevant supervisory authorities without undue delay, as required by applicable law.

Visiting Other Websites

Our website may contain links to other private organizations. These websites are not within our control and may not follow the same privacy, security, or accessibility policies. Once you link to another site, you are subject to the policies of that site.

 

Client Data

Digital Hex Solutions works with other entities (Client). Client-provided data is treated with the same level of precaution as PII. We take precautions to maintain the security, confidentiality, and integrity of the information we collect at this site. Such measures include access controls designed to limit access to the information to the extent necessary to accomplish our mission. We also employ various security technologies to protect the information stored on our systems.

 

We take the following steps to secure the information we collect:

 
  • Employ internal access controls to ensure that only personnel who have access to your information are those with a need to do so to perform their official duties.
  • Train appropriate personnel on our privacy and security policies and compliance requirements.
  • We do not retain paper copies of client-provided data unless requested.
    • Paper copies of client-provided data are destroyed after they are no longer needed.
  • We only retain client-provided data for 6 months after no longer being in an engagement.
 

We will not use Client-provided data in any instance other than servicing that Client.





Cookie Usage

We use cookies to enhance your experience on our website. A cookie is a small text file that a web server places on your computer's hard drive. These cookies don't run programs or carry viruses. Each cookie is unique to you and can only be read by the web server that created it.

The main purpose of cookies is to make your experience more convenient. They help our website remember that you've visited before and keep track of your preferences. For example, if you personalize pages on our site or sign up for our Subscription Service, cookies allow us to remember your information for future visits, making it easier for you to use the customized features.

You have the option to accept or decline cookies. While most web browsers accept cookies by default, you can adjust your browser settings if you'd prefer to block them. Just keep in mind that if you choose to decline cookies, some interactive features of the Digital Hex Solutions website might not work as intended.

We also track which pages you visit on our site to see which areas are most popular. This information helps us provide tailored content and promotions based on your interests and behavior.

Data Security Measures

We are committed to safeguarding your information. When you share sensitive details through our website, we ensure it is protected both online and offline.

For any sensitive information, such as credit card data, we use encryption to securely transmit your data to us. You can check for this protection by looking for a padlock icon in your browser or by noting "https" at the beginning of the web address.

In addition to online security measures, we also take steps to protect your information offline. Access to personal information is restricted to employees who need it to perform their job functions, such as billing or customer support. Our computers and servers that store this data are maintained in a secure environment to further protect your information.

User Choices

You have the right to opt out of receiving future communications from us at any time. If you wish to exercise any of these rights, you can contact us through the email address or phone number provided on our website.

If you would like to review the data we have collected about you, simply reach out to us, and we will provide you with the relevant information. Should you find that any of the data we hold is inaccurate or needs updating, let us know, and we will make the necessary corrections.

If you prefer that we delete any personal information we have about you, please inform us of your request, and we will ensure that your data is removed from our records. Additionally, if you have any concerns about how we are using your data or need further clarification, do not hesitate to contact us. We are committed to addressing any questions or issues you may have regarding your information.